Reliable IT Support and Leadership for Small Businesses
CenterVill Solutions provides responsive IT support, Microsoft 365 administration, employee onboarding, vendor coordination, device management, and strategic technology guidance for businesses without a full internal IT department.
Sound Familiar?
Employees lose productive time because technology issues take too long to resolve.
New employees wait for email accounts, computers, software, and system access.
No one has complete ownership of your company’s IT environment.
You rely on several technology vendors, but no one coordinates or holds them accountable.
Password, Microsoft 365, computer, printer, and connectivity issues interrupt daily operations.
What We Do
Microsoft 365 and User Administration
Learn About Microsoft 365 Support
Small-Business IT Health Check
Evaluate the condition of your Microsoft 365 environment, user access, devices, vendors, documentation, backups, security basics, onboarding processes, and overall IT support readiness.
Section 1 – Data Security
- Active antivirus updated on all endpoints regularly. Multi-factor authentication required for logins. Encryption enabled for all sensitive patient and client data.
Section 2 – Backup Systems
- Automated daily cloud backups for all files. Redundant offsite storage for disaster recovery. Documented recovery tests performed quarterly.
Section 3 – Device Management
- Centralized inventory of all hardware assets. Routine software patching and OS updates enforced. Standardized onboarding for new employee laptops.
Section 4 – Vendor Governance
- Documented list of all software subscriptions. Regular review of vendor billing and usage logs. Clear emergency contact paths for external support.
Section 5 – User Readiness
- Employee training on phishing and social engineering. Accessible internal guide for basic IT troubleshooting. Formal process for reporting technology issues.
Small-Business IT Health Check
Who We Work With
Legal and law firms
Professional services, including accounting, consulting, and insurance
Trade associations and nonprofit organizations
Distribution and wholesale businesses
Healthcare practices
Why Businesses Choose CenterVill Solutions.
A simple, consistent process to understand your environment, stabilize support, and provide ongoing IT management.
01
Step 1: Environment Review
We learn about your users, devices, Microsoft 365 environment, business applications, vendors, support history, and immediate technology concerns.
02
Step 2: Onboarding and Stabilization
We document your environment, establish support procedures, organize administrative access, review security basics, address urgent risks, and create a clear escalation path.
03
Step 3: Ongoing Support and Management
We provide day-to-day technical support, employee onboarding and offboarding, Microsoft 365 administration, vendor coordination, device oversight, reporting, and ongoing technology guidance.
Led by Chris Moreland
Chris Moreland is an IT operations and service desk leader with more than 20 years of experience helping organizations build reliable, efficient, and scalable IT support operations. Throughout his career, Chris has led service desk, endpoint, and infrastructure support teams across healthcare, life sciences, legal, government, and consulting environments. His expertise includes IT service management (ITSM), service desk optimization, SLA management, operational reporting, vendor management, and support team leadership. Chris has successfully improved service desk performance, increased customer satisfaction, reduced ticket backlogs, and implemented operational frameworks that provide leadership with clear visibility into IT performance and service delivery.
CompTIA A+ Certified
CompTIA Project+ Certified
Legal, Government, Healthcare, Professional Services
CompTIA Network+ Certified
15+ Years IT Leadership Experience
Why Businesses Choose CenterVill Solutions
- Microsoft 365 administration and troubleshooting
- Employee onboarding and termination support
- Laptop and desktop troubleshooting
- Password, email, access, and account issues
- Printer, software, and peripheral support
- Vendor coordination and escalation
- Computer replacement and setup
- Technology documentation
- License and contract review
- Device inventory and management
- IT projects and office technology improvements
- Ongoing IT planning and leadership
HIPAA IT Policy Template for Healthcare Practices
This comprehensive template includes HIPAA-aligned IT policies, procedures, and clearly defined responsibilities tailored for small and mid-sized healthcare organizations. It provides a structured framework to ensure your technology environment meets regulatory standards without the complexity of enterprise-level systems.
Designed for practice managers and dental/medical owners, this template helps bridge the gap between technical requirements and daily operations, significantly reducing compliance risk by documenting essential safeguards and access controls.